Refund Policy

At bootiquemllc.shop, we want you to shop with confidence. If you are not fully satisfied with your purchase, please review our refund and return policy below.

1. Return Eligibility

We accept returns for eligible items within 30 days of delivery.

To be eligible for a return, items must:

Be unused, unworn, and in original condition
Be returned in the original packaging whenever possible
Not show signs of excessive wear, damage, or misuse

We reserve the right to deny returns that do not meet these conditions.

2. Non-Returnable Items

The following items may not be eligible for return:

Final sale or clearance items
Gift cards
Items marked as non-returnable
Used or damaged items not caused by shipping issues

3. Return Process

To request a return, please contact us first at:

alexandergreen@bootiquemllc.shop

Please include:

Your order number
The item(s) you wish to return
The reason for the return

Once your return is approved, you will receive return instructions.

4. Return Address

Approved returns should be sent to:

BOOTIQUEM LLC
46 Spruce Dr, Norwood, CO 81423-5160

Please do not send returns without contacting us first, as this may delay processing.

5. Return Shipping Costs

Customers are generally responsible for return shipping costs unless:

The wrong item was sent
The item arrived damaged or defective
There was an error on our part

Shipping fees are generally non-refundable unless the return is due to our error.

6. Refunds

Once your return is received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

7. Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photos and your order number so we can resolve the issue promptly.